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Privacy Statement
Anguilla Hotels regards the privacy and security of
our customer's information as a critical component of
the service offered. When you make a new reservation or
make changes to an existing reservation, we offer the
use of a secure server. The Secure Sockets Layer (SSL)
technology encrypts all information you input before it
is sent to our server. At no time are the customers
debit or credit card details un-encrypted over the
Internet.
As part of our privacy policy we address these four key
areas:
- What
information this site gathers about you
When you make a reservation, request special offers,
send suggestions or comments to us we normally ask
that you complete your details, which will include
name, address and contact details. In order to gauge
a profile of our visitors holiday habits we
generally for example ask for information on where
you have previously travelled in the Caribbean,
where you heard about us and what your favourite
hotels and resorts are. You will also have the
opportunity to participate in competitions and
surveys which are used to gather customer feedback
to improve the web-site and also ensure that we feed
back to hotels if they have provided poor service.
Often when requesting information with the exception
of your name, address and e mail other requests for
information are optional.
- What
this site does with the information it gathers.
When you make a reservation with Anguilla Hotels,
only your Name and the other members of your party
are forwarded to the property in which you have made
a reservation. A Customer Services representative of
Anguilla Hotels may contact you if there is a
question about your reservation.
When you enter a contest, give feed back on our
site, review a hotel or other promotional feature,
we may ask for information such as your name,
mailing address, daytime phone number and e-mail
address so we can administer the contest and
continually improve our site. To help us better
understand who our users are, we may also ask for
some broad demographic questions such as travel
interests and habits, web surfing preferences, age,
gender etc. If you are a contest winner, we will
contact you via e-mail or telephone to notify you
that you've won and get your permission to post your
name.
- With
whom this site shares the information it gathers
We share aggregate statistics about our customer's
traffic patterns and reservations with our suppliers
and partners, but these statistics do not include
any personally identifying information. If users
have requested to be kept up to date on special
offers or information on particular islands then we
will forward the information by e mail or by post
ourselves and not pass details to third parties
without the express permission of clients
Like most Web sites, there is certain information we
automatically track, including the URL that you just
came from, which URL you go to next, the browser you
are using and your IP address.
Occasionally Anguilla Hotels will hire a third part
to act on our behalf for projects such as market
research surveys and contest entry processing and
will provide information to these third parties
specifically for us in connection with these
projects. The information we provide to such third
parties is protected by a confidentiality agreement
ands is to be used solely for completing the
specific project.
We use cookies to help users navigate efficiently
between secure and non-secure pages of our site.
Cookies are pieces of information that a Web site
transfers to your computer's hard disk for
record-keeping purposes. Cookies can make the Web
more useful by storing information about your
preferences. The use of cookies is an industry
standard, and many major web sites use them to
provide useful features for their customers. We only
use cookies to store information about hotels.
Cookies in and of themselves do not personally
identify users, although they do identify a user's
computer. Most browsers are initially set to accept
cookies. If you prefer, you can set yours to refuse
cookies. However, you may not be able to take full
advantage of a Web site if you do so.
- Our
policy on correcting and updating personally
identifiable information.
To unsubscribe or update you email address from any
information we forward then simply e mail us at
optout@anguilla-hotel.com
Links
to other sites
This site contains links to other sites. Anguilla Hotels is not responsible for the privacy practices or
the content of such web sites. We encourage you to read
the privacy statements of these linked sites, as their
Privacy Policy may differ from ours.
Changes
to our Privacy Statement
Any material changes in the way
Anguilla Hotels
uses personal information will be described in future
versions of this Privacy Statement. You may always
submit concerns regarding our privacy statements or our
practices to
privacy@anguilla-hotel.com
How
to Contact Us
Anguilla Hotels are committed to protecting your
privacy. We do not and will not sell or rent your
personal information to anyone without your express
permission. If you have any questions about this privacy
statement, or would like more information about our
company, please contact us:
 PO
Box #912 9th Floor
New York NY, 10016 USA |
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 Upper
Level, Hamptons House,
The Garden, St James, Barbados |
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 10th Floor, 355 Burrard Street
Vancouver, British Columbia
Canada, V6C 2G8 |
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Members of the Caribbean Hotels Association |
Members of the American Society of Travel Agents |
Members of the Caribbean Tourism Organisation |
Anguilla Hotel and Tourism Association |
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